Privacy Policy

SABLE MEADOW LTD respects your privacy and is committed to handling personal information responsibly.

This Privacy Policy explains how we collect, use, store, and protect information when you visit https://sablemeadow.top or place an order.

Information We Collect

Depending on how you use our website, we may collect:

  • Name, email address, telephone number, and delivery address.
  • Billing and order information.
  • Payment transaction information supplied by payment service providers.
  • Customer service enquiries and communications.
  • Technical information, including IP address, browser type, device information, and website usage data.
  • Marketing preferences and consent records.

How We Use Your Information

We use personal information where necessary to:

  • Process and fulfil customer orders.
  • Arrange delivery and communicate order updates.
  • Provide customer support and handle refunds or returns.
  • Process payments and help prevent fraudulent transactions.
  • Maintain website functionality and security.
  • Comply with legal and regulatory obligations.
  • Send marketing communications where permitted by applicable law.

Legal Bases for Processing

Depending on the purpose, we process personal data on one or more of the following legal bases under the UK GDPR:

  • Contract: To process purchases and provide customer services.
  • Legal obligation: To maintain records and comply with applicable laws.
  • Legitimate interests: To protect our business, prevent fraud, and improve our services where permitted.
  • Consent: Where required for marketing or non-essential cookies.

Sharing Personal Information

We may share relevant personal information with service providers involved in operating our online store, including:

  • Payment processing providers.
  • Delivery and fulfilment providers.
  • Website hosting and technical support services.
  • Customer support and email service providers.
  • Analytics and marketing service providers, where applicable and legally permitted.

We do not sell customers’ personal information to advertisers.

Personal information may also be disclosed when legally required.

Cookies

Our website may use cookies and similar technologies to support shopping carts, checkout functionality, website security, and user preferences.

Analytics and marketing cookies may also be used where applicable.

We provide information about cookies and seek consent where required by law. You can manage relevant preferences through available website controls and browser settings.

Data Security

We take reasonable technical and organisational measures to protect personal information against unauthorised access, misuse, alteration, or disclosure.

Data Retention

Personal information is retained only for as long as reasonably necessary for the purposes described in this policy.

Retention periods are determined by factors including order fulfilment, accounting and tax requirements, legal obligations, dispute resolution, and customer service needs.

Marketing information is retained in accordance with applicable law and the customer’s preferences.

International Data Transfers

Some service providers may process information outside the United Kingdom.

Where international transfers occur, we will apply appropriate safeguards as required by applicable data protection law.

Your Privacy Rights

Depending on applicable law and circumstances, you may have the right to:

  • Request access to your personal information.
  • Request correction of inaccurate information.
  • Request deletion of eligible personal information.
  • Request restriction of processing.
  • Object to certain processing activities, including direct marketing.
  • Request data portability where applicable.
  • Withdraw consent where processing relies on consent.

To exercise your rights, please contact us using the details below.

You may also raise a complaint with the UK Information Commissioner’s Office (ICO) at https://ico.org.uk.

Marketing Communications

We may send promotional emails where you have consented or where another lawful marketing permission applies.

You may unsubscribe using the link included in our marketing emails or by contacting us.

Policy Updates

We may update this Privacy Policy to reflect operational, legal, or regulatory changes.

The latest version will be made available on our website.

Contact Us

For privacy enquiries or requests concerning personal information, please contact:

SABLE MEADOW LTD

Website: https://sablemeadow.top

Email: [email protected]

Phone: +44 77 277 85508

Registered Address:

UNIT 7, NO 510 MONSALL ROAD
MANCHESTER
UNITED KINGDOM M40 8WN